Shipping and return policies for Hetroertzen

Shipping Info
We are shipping world-wide.
Return Policy
Returns and Exchanges will only be possible if you received the wrong item, wrong size, or if you receive an item that was damaged during transit or from the fabric. Then we will reship your order at no cost to you. There is no need to return the wrong or defective item. All reshipment requests will be reviewed and processed within 3-5 business days.
For this to happen you need to send us an email as soon as you get the order, including all necessary evidence of the problem, pictures, detailed description etc.